Verify you have the latest version of Skype. Check your security software or Firewall settings to make sure they aren't blocking Skype. Are you using a VPN? If you are connected to a VPN and the call is unable to connect, then disconnect from the VPN and try the call again. Are you using a proxy server? Without Skype for Business Server 2015 CU4 (build 9319.272 or later) or Lync Server 2013 CU8 HF1 (build 8309.973 or later), Skype for Business on Mac requires Mobility enablement on the server side. After updating to builds 9317.272 or 8309.973 or later, Mobility enablement will no longer be required. Without Skype for Business Server 2015 CU4 (build 9319.272 or later) or Lync Server 2013 CU8 HF1 (build 8309.973 or later), Skype for Business on Mac requires Mobility enablement on the server side. After updating to builds 9317.272 or 8309.973 or later, Mobility enablement will no longer be required. I'm trying to log in to skype for business on a mac and receive the error: 'You're not configured to connect to the server. Please contact your support team' This is while connected to our corp wifi or Ethernet. When connecting to an unrelated mobile hotspot, I am able to log in successfully.
- You Are Not Configured To Connect To The Server Skype For Business Mac Download
- You Are Not Configured To Connect To The Server Skype For Business Mac Version
autodetect was't working when i was connected on-prem... interestingly, it worked fine when i was external so i knew i had a shot... i've seen this issue mentioned in numerous other support forums
typical error message: You're not configured to connect to the server.
You Are Not Configured To Connect To The Server Skype For Business Mac Download
steps that worked for me:
You Are Not Configured To Connect To The Server Skype For Business Mac Version
- pull working Windows configs by CTRL+RightMouse on Skype tray icon > Configuration Information
- based on educated guess i took the 'DG URL Internal/External' https: urls and plugged them into skype's [advanced options] page
- also on windows, i also exported the certificate from the browser for the above server and imported it into mac's keychain
- i exported the .p7b format INCLUDING the parent certificate chain
- i imported as 'system' level
- and made sure to TRUST it after it was imported (in mac KeyChain Access app, search by server name, right mouse on the entry > get info > trust)